ZH Healthcare Streamlined Compliance Training & Employee Onboarding

Discover how Skill Lake empowered ZH Healthcare to streamline compliance course delivery, SOP maintenance, and employee onboarding.

Background

ZH Healthcare is a technology company committed to democratizing healthcare information technology and electronic health records (EHRs). The company’s flagship product, blueBriX, is a cloud-based, low-code, no-code, enterprise-scale EHR platform designed to empower users to swiftly and efficiently develop and deploy eHealth solutions.

The company’s vision is to ensure that health information technology and electronic health records are accessible and affordable for everyone.

ZH Healthcare encountered compliance challenges due to the need for more streamlined learning and development processes. Furthermore, they required a robust system that could track course compliance. Skill Lake emerged as the solution, providing the necessary features and functionalities to overcome these hurdles and ensure efficient compliance management.

 

Organizational Training Challenges

One of the biggest challenges for ZH Healthcare was the need for a streamlined learning process. They experienced inconvenience in sharing learning resources through PDFs, emails, and drives. Since there was no process or system, they needed help tracking compliance courses.

  • The absence of a streamlined learning and development process led to delays and inefficiencies.
  • Distributing resources through drives or emails posed challenges in setting precise learning objectives and resulted in materials getting missed or lost.
  • The lack of a structured process or system resulted in inability to track learning progress.

They were aware that training platforms capable of meeting their training needs existed. Their quest for a robust training platform led them to Skill Lake.

 

Implementing Skill Lake’s Employee Training Solution

After exploring numerous potential employee training solutions, ZH Healthcare was drawn to the Skill Lake App due to its flexibility and robust features, effectively addressing their training-related challenges. They integrated the Skill Lake App into their digital health application, BlueBriX for a comprehensive solution.
Skill Lake’s solution provided:

  • Streamlined employee enrollment for training programs and assigning courses.
  • Inbuilt content authoring tool to create diverse course materials, including videos, texts, images, and PDFs, ensuring a rich and engaging learning experience.
  • Up-to-date information about learner progress through a robust tracking system, and comprehensive reports.
  • Certificates for employees upon course completion and achievements, facilitating recognition and compliance.
  • Leveraged targeted email notifications to ensure employees achieved a perfect 100% on-time course completion.
  • Skill Lake’s reporting capabilities helped administrators track progress with ease.

Key Results

After ZH Healthcare chose Skill Lake, the company observed the following visible changes in its organizational training:

  • Achieved 63% reduction in cost for compliance.
  • Improved delivery of compliance courses and maintenance of Standard Operating Procedures (SOPs).
  • Significant savings in manual efforts involved in employee onboarding.
  • 72% improvement in efficiency for compliance-related tasks.

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